07/04/2026

Customer testimonial: Fontgombault regional water authority

Client
Fontgombault regional water authority
The problem:

With ageing infrastructures and less efficient flow regulation equipment in the drinking water network, the water authority was experiencing difficulties in maintaining the flushing cycles for its water towers.

Our response:

The Claire Group’s team of specialists in network equipment and works stepped in to install a bypass to connect the inlet and outlet of the water tower in Sauzelles (36). DN150 gate valves were installed using the under-pressure drilling method, without interrupting the water supply.

Key takeaway:

The customer benefited from support throughout the entire project, with a single point of contact for all the equipment installed and assistance provided directly on site. By using the under-pressure drilling technique, there was no need to interrupt the water supply and no health issues were caused for users.

555 km
of network
5,800
consumers supplied
2
days of work

Local context:

The Fontgombault regional water authority supplies drinking water to 18 municipalities. It supplies nearly 5,800 consumers through an extensive network spanning 555 kilometres, operated by a team of eight employees.

Its operations cover the production, treatment and distribution of drinking water to the region’s residents. To this end, the authority strives to maintain continuity of service and the high standards of the water supplied.

As part of its infrastructure maintenance activities, the authority launched an initiative to reactivate the flushing cycle for its water towers. Some relatively old facilities do not have flow regulation systems that are efficient enough to allow these operations to be carried out without interrupting the water supply to consumers. The water authority has a water source (with a reservoir) and a water treatment plant located in Fontgombault. This source supplies around 50% of the network. It is supplemented by groundwater drawn from boreholes.

The project specifically focuses on the Sauzelles water tower, which supplies 10 of the 18 municipalities within the water authority, providing water to around 3,000 residents.

Located in the Indre department (36), in the Brenne region, sometimes referred to as the “land of a thousand ponds”, it is the tallest of the water authority’s seven water towers, standing at 40 metres high and delivering a pressure of 3.6 bar at the distribution pipe.

The task involved installing a bypass at the base of the structure, i.e. a pipe fitted with valves connecting the inlet and outlet of the water tower. This installation needed to be carried out using the under-pressure drilling technique, which allows work to be carried out without disrupting network operations.

This project addressed two critical requirements:

maintain continuous access to drinking water for users;

prevent any damage to the network, particularly damage caused by the ingress of air or limescale deposits in the event of the pipe being cut through completely, which could have caused technical and health risks.

Château d'eau dans l'Indre

A comprehensive and customized solution

To overcome these constraints, the Claire Group proposed a solution that was simple, effective and perfectly geared to the requirements of the water authority.

The chosen solution enabled the work to be carried out without disrupting service for consumers, whilst staying within budget and sticking to the deadlines.

Through its complementary range of products and services, available for purchase or hire, the Claire Group rolled out a comprehensive solution covering all of the project’s requirements. This included, in particular:

An EIE connecting clamp;

An EIE large-diameter motorised drilling machine;

An ADG connecting kit;

ADG rubber wedge gate valves;

ADG bolts, gaskets and adapters;

A Cubis modular chamber.

With this all-in-one approach, the water authority benefited from a single point of contact for the equipment required for its drinking water network, thereby simplifying project management.

Mise en place d'un By-pass

Structured support

The success of this operation also hinged on the quality of the preparatory work carried out beforehand. Regular discussions were held between the water authority’s teams and the Claire Group's experts in network equipment and works.

This support ensured that every stage of the project ran smoothly, reassured the teams on site and facilitated the implementation of the work in optimal conditions and with complete independence.

Spécialistes travaux et équipements réseaux

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